ORDER CANCELLATIONS

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

REFUNDS AND EXCHANGES

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

RETURNS

Once an item of merchandise is delivered to you, you can return that item within 14 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  Our return policy does not apply to the following goods: sale items, gift cards, personalized items. These items are not eligible for return, refund or exchange.

To initiate a return, please email us at support@hdbody.com.

We require a receipt or proof of purchase to accompany your return. You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. Returns should be shipped via insured traceable mail in a secure package to the following address:

HDBODY
Rykestrasse 19
10405 Berlin
Germany